Working as a provider

Supports funded by the NDIS need to:

• be related to the participant’s disability
• not include day-to-day living costs that are not related to a participant’s disability support needs
• represent value for money
• be likely to be effective and beneficial to the participant, and
• take into account informal supports given to participants by families, carers, networks, and the community.

Find out more about creating service agreements, service bookings and connecting with participants.

Pricing

The NDIS Pricing Arrangements and Price Limits include a support item against which the cost of the delivery of support can be claimed.

The NDIS Pricing Arrangements and Price Limits list the maximum price providers can claim for personal care, community access, domestic assistance and professional services.

Learn more about Pricing arrangements.

Payment of supports

Registered providers use the myplace provider portal to process payments with the NDIA.

In the NDIS payment system, supports for participants fall into three categories:

1. Core supports

A support helping a participant complete daily living activities and work towards their goals to meet their objectives.

2. Capital supports

An investment, such as assistive technologies, equipment and home or vehicle modifications, or funding for capital costs (e.g. to pay for Specialist Disability Accommodation).

3. Capacity building supports

A support that helps a participant build their independence and skills.

Supports in participant plans are categorised according to these three categories. Within a plan, participant budgets are subject to NDIS rules in relation to these three categories.

Find out more about how to get paid, including how to submit bulk payment requests.